Weiser Smart Electronic Locks. There are a few reasons this might happen: Aura will not lock if your batteries are too low so as to prevent accidentally locking you out. When the batteries die, the codes are stored in non-volatile RAM on the RF card. Send a support question about Premis to our support team. The lock will remain in the position it was last in. The lock beeps, the Checkmark and Lock symbols alternate fl ashing, and the door cannot lock. Business Profile. not drilled deep enough. Avoid turning on the touchscreen unnecessarily. So you can continue on with your life with security and peace of mind. Lifetime warranty on the finish and mechanicals. Woman's finger touching a Kevo lock. Page 12 62812 / 01 The hole in the door frame for the latch bolt is The clutch is disengaged. Make sure you click on the link that lists all the sellers, otherwise it shows up at $199.99. Remote Access* Rushing off to work again? One year warranty on the electronics. Read honest and unbiased product reviews from our users. The motor will not work. That means that every time you want to add a or change an access code (or use the Premis app for anything) you need to do a complete set up all over again. If the deadbolt makes several unsuccessful attempts to lock or unlock the door, it may mean that the door is warped and the latch does not line up correctly with the strike. The lock is Homekit ONLY and does NOT work with Android phones. For information on how to change your batteries, please see documents and videos on the Aura Support Page. Yes I have allowed the app to use Bluetooth … Find helpful customer reviews and review ratings for Weiser Premis Touchscreen Smart Lock Compatible with Apple HomeKit, Electronic Deadbolt Featuring SmartKey, Satin Nickel (9GED22000-001) at Amazon.com. Claim Share Print. Woman's finger touching Premis touchscreen electronic lock. The Premis deadbolt requires a tapered latch bolt for ease of operation. The door handing process was not executed The deadbolt latch and strike are misaligned, during installation. We'll respond to you as quickly as possible. Weiser Premis Touchscreen Smart Lock Compatible with Apple HomeKit, Electronic Deadbolt Featuring SmartKey, Satin Nickel is currently at all time low on Amazon for 157.80$. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. You can use the Premis app to check the status of your lock. If you're experiencing issues, our Support Center is also available for instant access to frequently asked questions, how-to's, and troubleshooting help. Remove … Since updating to iOS 13.1 my Kwikset Premis App can no longer find any locks. Security features include Weiser’s SmartKey Security and patented SecureScreen Technology to prevent against both common and advanced break-in methods Remotely monitor lock status, remotely lock or unlock the deadbolt, manage authorized lock users, generate up to 250 user codes and schedule or revoke guest access through the app Operating the lock excessively reduces battery life. What is the warranty on the Weiser Home Connect Door Locks? If the latch being used is from an older lock, it will likely not have a tapered latch bolt. ... Weiser Inc. 11 votes, 29 comments. Using the Weiser App within Bluetooth range, you can lock/unlock the Aura Smart Lock and program up to 250 user access codes that can be scheduled and customized. With the Premis app installed, your iPhone becomes your mobile security command center. Send a Question. Remove the battery pack. Make sure you search on "Weiser Premis App IOS 13 issue" and "Kwikset Premis App IOS 13 issue" before you consider buying. 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