The reason I ask is that if this is the case, the better method to do this would be to use the ‘replace’ device in the Mobile app vs. add new device. Power outage screwed up some parts but not others Hi everyone! 1 single that uses Smart Life. USA 3 Posts. The big benefit here is SmartApps. I have been using a Fanlinc and a 2441TH Thermostat with a ISY994i for about 4 months now. The Wi-Fi may be spotty or malfunctioning, or the … If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. If you “replace device” it will automatically: 1.) Causes of Alexa Saying the Echo Is Offline . To restart your device: Unplug your device or the power adapter from the power outlet. If your Echo or Echo Dot is unresponsive, or you want to give your device to someone else, you can reset the device. The Power-On Behavior feature is most useful when you lose power, but you can test it by hitting your light switch and turning your lights on and off. Add the new device in all the SmartApps where the old device was. Posted - 01/19/2015 : 04:19:14 AM . I have 3 different brands of smart plugs. Restart Your Alexa Enabled Device. Power outages are a pain, especially if you are listening to music from power-dependent devices like Amazon Alexa. Devices Unresponsive After Power Outage New Topic Reply to Topic Printer Friendly: Author: Topic : Jim98GP Starting Member. Some UPS systems can even send you a notification of a power outage even when you … Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. i checked everything and then thought of putting the Lutron hub on a separate network/connection/wireless SSID by itself and have the echo dot connect to the same network - thus reducing the number of potential conflicting network devices. There are several reasons why an Echo device may appear offline, unable to respond to Alexa. Arranging a UPS for power backup might be the right solution but what if you want security from a potential power outage. Restart your device to resolve most intermittent issues or if it is unresponsive. Then plug it back in. Use a paper clip (or similar tool) to press and hold the Reset button. After you reset your Echo device, you need to register it to an Amazon account and reenter any device settings to use it again. The Alexa app on your smartphone or Echo device might be outdated, or the Echo might not be connected to power. How to reset 2nd-generation Echo, Echo Dot 1. 2 singles that use Jinvoo. This morning they all stopped responding. For devices with removable batteries, remove and reinsert the batteries to restart the device… 2.) My amazon echo was plugged in during a power outage, and now that the power is back, the echo has the power light above the cable on, and when I hit the mute button on top, the red mic lights up, but the light ring, speakers, and microphone don't work. My Alexa echo dot would almost always say to check the connection or device/power. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. 1 power strip that uses Jinvoo. 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